Returns & Exchanges

If you are not completely satisfied with your purchase, you may return your unused item in its original packaging within 14 days of delivery.

Return Process

• 1.
  Initiate Return

  Visit our online return portal with your order number and email address to request a Return Authorization.

• 2.
  Pack Securely

  Place the handbag in its original dust bag and box, ensuring all protective plastics and tags remain intact.

• 3.
  Ship Item

  Attach the provided prepaid shipping label to your package and drop it off at the designated carrier location.

• 4.
  Receive Refund

  Once our artisans inspect the item, your refund will be processed to the original payment method within 5-10 business days.